92
Sarah M.
tour bookedvia Zillow
Move-in in 3 weeks
Tour Tomorrow 10:00 AM
Leasing Agent
Every lead gets a response in under a minute
LatchDesk answers leasing inquiries instantly, qualifies prospects, answers property questions, and proposes tours — 24/7, including nights and weekends when most leads come in.
Just landed in your queue
- Income
- 3.2× rent
- Pets
- None
- Household
- 1 adult
- Credit
- Pre-screened
Awaiting your confirmation2 min ago
Why response speed matters
Response speed decides which property gets the next conversation
Most leasing inquiries come outside business hours. If you respond in the morning, the prospect already toured somewhere else.
The flow
What LatchDesk does with every lead
01
Responds instantly
Answers with unit details, pricing, availability, amenities, and neighborhood info.
02
Qualifies the prospect
Asks about income, move-in timeline, household size, pets, and credit comfort.
03
Answers follow-up questions
Parking, laundry, lease terms, pet deposits, utilities — whatever they ask.
04
Proposes a tour
Checks available tour slots and proposes the next one that works for the prospect.
05
Follows up
No reply in 24 hours? Sends a friendly nudge. After 72 hours, marks the lead cold.
Your queue
You see qualified leads ready to tour
Ready to tour · approval needed
92
Sarah M.
tour bookedvia Zillow
Move-in in 3 weeks
Tour Tomorrow 10:00 AM
Qualified · FYI only
81
Marcus D.
qualifiedvia Apartments.com
Move-in in 6 weeks
Tour Saturday window
Unqualified or spam leads are filtered. You never see them.
Fair Housing built in
Compliant by design
LatchDesk never asks about race, religion, family status, disability, or national origin. Qualification is strictly income, credit, and timeline. Every conversation is logged for audit.
- Income-based qualification only
- No protected-class questions
- Full conversation audit trail
Ready to stop chasing?
Start free. Add your first property in 2 minutes.
No credit card required